FAQ
FREQUENT QUESTIONS
  • 1
    Is there a parking at PuroHotel?

    Unfortunately we do not have parking places. There is however a public parking 150m from PuroHotel where you can leave your car for a cost of approximately 20€ per day..

  • 2
    Are sunbeds at Purobeach included if I am a PuroHotel client?

    Sunbed is included with your online booking. For more information, please contact us.

  • 3
    Is there any kind of transport between PuroHotel and Purobeach?

    We operate a shuttle bus which is available to our clients. The service is free of charge and operates during the months when Purobeach is open. This service is very popular amongst our clients, and is also why it is very important to reserve in advance in order to be sure you get a place.

  • 4
    Is there a swimming pool at PuroHotel?

    There is a special area on the rooftop where our clients can freshen up. We also have a shower right next to the Balinese beds.

  • 5
    Is there a swimming pool with water circuit at Puro SPA?

    Unfortunately, we do not have a pool at our SPA. We do however have 2 massage rooms, a relax area, Turkish bath, sauna, ice fountain, showers and changing rooms with lockers.

  • 6
    Is there a restaurant at the Hotel?

    Yes, we have a restaurant and recognized as one of the best restaurants in Palma according to Tripadvisor. We offer a fusion of Mediterranean and Asiatic cuisines at our OPIO restaurant.

  • 7
    Is it possible to organize an event at PuroHotel?

    Yes. We have meeting rooms at PuroHotel equipped with the latest technology with a capacity up to 30 people. You can also organize outdoor events in our patios, lunch and dinners at our restaurant and drinks receptions in the bar area.

  • 8
    Is PuroHotel open all the year

    Yes, we work all 12 months of the year

  • 9
    Is Purobeach open all the year?

    No, Purobeach is open only in high season months. Normally it opens in April and closes in October. Subject to the forecasted meteorological conditions.

  • 10
    Is it possible to book rooms in the Private Wing?

    Private Wing is an annex block of the main building and the whole house can be booked for groups and events. Private Wing rooms can be booked for individual use, too.

If we haven't answered your question from the list above, please sendd us an email an we'll be delighted to help you.